8 Person Stelvio Raclette Party Grill with Granite Stone

I was very disappointed to unpack this item and only find the granite top included.The pictures show both a granite top and a metal top.The description also states it come with "Reversible non-stick top for grilling; flip over to cook eggs, pancakes, and crepes."That reversible top was not included and I'm waiting to hear what the company is going to do about it.

This is our second raclette by Swissmar and I was excited to try the granite top.I quickly learned that it doesn't get as hot as the reversible metal top on my other raclette and it doesn't cook meat or vegetables nearly as fast.I know I can put it in my over to get it hotter than the element can do and then put it on the raclette but the element should be able to heat it enough to cook as the metal grills cook.Because there is no lip on the granite top, it is difficult to turn things over with a spatula.The cutout around the grill for juices to run into fills up quickly and then the grill overflows onto the table or counter. We love our raclette with the metal top and use it 2 -3 times a week and have created lots of great recipes for it.We were excited to get the second one so we could have people over for dinner as the first is way too small for 8 people.Now we have two but one doesn't cook well because it only has the granite top.