I bought the 10" and 12" pans and was thrilled when we started using them.They worked great, cleaned easily and heated evenly.We were careful in the cleaning and care of these pans, hoping they'd last us a long time.Totally disappointed!The 10" pan started sticking to everything.It won't come clean now and no matter how much oil or Pam we use, it won't keep things from sticking.The 12" pan warped to where it won't sit flat, keeping it from heating evenly.I contacted Cuisinart about both pans and was told the 10" isn't covered under warranty.The 12" pan is covered, but they must evaluate it first.The customer service agent told me to ship the pan to them, at my own expense (it's heavy!!), including a check for $7.00 for THEIR handling.WHAT??Why am I paying them to evaluate their defective product???She said IF they decided to replace the pan I would be sent a new one.The entire process can take 4-6 weeks.So in the meantime I'm supposed to go without a pan??The 10" can't be used!I told her forget it.I'm going to find another brand of pan, hopefully one that lasts AND has good customer service if needed.Don't think we'll be buying any more Cuisinart products!I am sorry to report, as much as I loved purchasing this set, I use my frying pan daily, but mostly for eggs, I take such great care of it and now I really need a new one, everything is sticking and its harder and harder to clean it.
So sad, less the a year and I need to buy a new one. I dont recommend this particular product.I purchased this with the idea of replacing the 10 inch fry pan that was included with the 10 piece Cuisinart Greenware set we have and enjoy using.As it turns out the GW22-24 pan is slightly smaller than the pan it was intended to replace.9 7/8 inches inside diameter as opposed to the original 10 1/4 inches.The result is that the 10 inch cover/lid that we had does not fit on this new pan.The pan is fine other than that.We like the nonstick cooking surface and that the pan conducts the heat very well.Clean-up is easy.Just wish the original glass 10 inch cover fit.Unless my websearch is incomplete, I have not been able to locate a cover that works with the GW22-24.cooking bacon in the pan left a tough film on the bottom of the pan. Eggs stuck to the bottom when cooking,even using butterGood idea, appears to be poor quality.Food began sticking badly after 2nd usage, with or without oil. Was used as directed. Expected more from Cuisinart.
Cuisinart GW22-24 Greenware Aluminum Eco-Friendly Nonstick 10-Inch Skillet with Helper Handle
Posted by
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on Friday, June 7, 2013
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