All-Clad Stainless 12.5-Inch Chef's Pan Lid

This might be a long-winded review, so bear with me.

Looking at the lid on it's own, it's a fine lid. It's metal, shiny, and domed -pretty much everything you want in a lid and more! The problem is that it doesn't fit what it's supposed to fit. Before you assume that I'm simply making a mistake, I'm basing this on advice that All-Clad itself gave me.

So we have an All-Clad chef's pan that was missing a lid. Doing some Internet searching, I came across the "All-Clad Lids & Covers Guide" on the MetroKitchen website, which indicates this lid fits the "All-Clad 4 qt. chef's pans, including Copper-Core." I measured the pan, and it's 12 inches across. Well, this lid description says 12.5 inches, but I figure with the lip around the edge of the lid, it was going to be a match. I filled the chef's pan with water, and it held *exactly* four quarts. This had to be the lid for our plan, right?

Nope. The lid is *just* a little too big... probably half an inch too big. D'oh! It's not like All-Clad makes a dozen slightly different styles of chef's pans, so it was odd and disappointing that this didn't work out. So what happened?

All-Clad seems to think that I was sent the wrong product. I emailed them a photo of my pan, and they confirmed that yes, I have one of their chef's pans, and yes, this lid should fit. It's not like "3914" or "3914RL" is stamped anywhere on the lid, so I can only go by what the company and the invoice says. To quote All-Clad customer service:

"The pan you have is indeed the Chefs Pan and the lid you purchased is the correct lid for the pan. It is possible that the wrong lid was sent to you but the 3914 RL does fit the Chefs Pan. As stated before we haven't changed the shape or size of the Chefs Pan."

MetroKitchen happily accepted my return, but they weren't too helpful otherwise in helping me helping me find a domed lid that would fit my chef's pan. We can use one of the flat lids from an All-Clad fry pan, but having the domed lid would have been really nice. If I can find a retail store that stocks replacement lids, I'll give it another go, but I'm not going to waste any more money on shipping on this endeavor.

I still gave this lid two stars because like I said, it's a fine lid... just not for it's stated purpose.