Update: deni was helpful in resolving my complaint. Since the cost of shipping the item back to them (even freight) would be prohibitive they have allowed me to mail in the severed cord and will replace the defective unit. A fair resolution!we bought two of these to use while our kitchen is being remodeled.BOTH have quit working within the first 2.5 months.save your money or eat out...
Buy Deni Table Top Burners Now
I bought one of these. Last week it shut down and got cool real quick. I put it away and tried to use it this week and it no longer worked. Save your money on this. It only looks nice..
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I bought this deni double hot plate from Sear in November of 2008. It serves as my main source for stove top cooking as I do not have a stove (i do not want to buy one). I use my rival roaster oven in place of an oven while using this hot plate.This hot plate works wonderfully for me.I use it on a daily basis for rice, stews, sauces etc.
I am unsure what happened to the hot plates that were used by the other two users but mine works perfectly. My only complaint is that I am contactly using the stainless steel cleaner to get it back to a decent look.So far I have had to return this product twice after both times it stopped working after two weeks. Amazon was great about the first return but I had to go through the Deni manufacturing company the second time. The company requires you to ship the broken product to them UPS but will not pay for the shipping of their product which ends up being almost the same cost of the product so in the end you are paying double or more if you have to return it more than once. Also, they don't do money refunds even when you are on their third try. Terrible product and a company that needs to change their return policies is a great reason to avoid this buy.Deni 16310 Stainless-Steel 1500-Watt Tabletop Single Burner
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