The company changed hands a couple of years ago, and for a little while during the transition their customer service was suffering. Don't let that detract you from buying this cookware.
(My only beef is that they've discontinued the Magnum Pro line, which was the only copper-based line that also worked on induction. Dear Sitram/Freiling folks please, oh please bring it back).As a part-time chef I own and use lots of so called "professional" cookware.
The nice thing about Sitram specifically is the fact that most of their better lines do not have rivets.
Not having rivets through the cooking surface qualifies this cookware to be NSF certified. Old, dirty food
particles get caught up in the crevice around the rivet. This crud is unclean, and very difficult to really ever get out of the pan.
So next time you eat out hopefully your restaurants kitchen is using rivetless cookware! Sitram is the worlds largest commercial stainless cookware company for a reason. All stainless cookware has coloring after being used, especially on a gas stove. This is very normal. The main difference in the Profisserie line and more upgraded line is that the the base model has a stainless subbase under the stainless surface versus a copper base. As I stated at the beginning I own lots of cookware including quite a bit of AllClad, some very old US made Calphalon, and even a few French made Cuisinart pieces. Of all of these, I personally prefer to use my Sitram when possible.
Buy Sitram Profiserie 9.5-Inch Commercial Stainless Steel Fry Pan Now
This thing is solid. The copper bottom is definitely as important as the product description is trying to convince you. The shape is great for jumping the items in the pan when sauteeing, and I love to use it for pan roasting. So easy to clean, essentially impossible to scorch. Solid. Buy the saucier too.Read Best Reviews of Sitram Profiserie 9.5-Inch Commercial Stainless Steel Fry Pan Here
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