Unlike a lot of people, I don't have any issue with the look of this cookware. Yes, it's a little "sparkly" but not overly so you can't see it unless you're really looking at it and I don't care if the inside is the same color as the outside, I think that's kind of cool...my issue is with EVERYTHING else.I bought this cookware because of the less hazardous, POFA, PTFE-free nonstick coating. I'm a personal chef with very health-conscious clents. The cookware was babied from the second it came out of the box, per manufacturer's guidelines, and this is what I've found:
The non-stick coating is as expected. For a few weeks. Even with careful washing, drying and treatment, with less than 2 months of use the non-stick properties start to wane and stuff starts to stick, even with a little oil in the pan (scrambled eggs never really turn out great in these pans, not sure why but it's not me or the eggs it happened with the brand new pan that replaced the clearly defective pan I got). OK, I was willing to sacrifice a little non-stickiness for the sake of the less dangerous coating. Then, while hand washing the 10" pan I noticed a big chip of paint gone from the outside bottom of the pan.
I called the manufacturer (Farberware) who said at first that I was SOL because it was longer than their warranty period and that I would have to go through Amazon anyway. VERY unhelpful though, of course, apologetic. Called Amazon, who at first referred me back to Farberware. When I explained what already happened, they very graciously agreed to make an exception and replace the piece but I needed a transaction number from Farberware to show I had tried to resolve it with them first. Called Farberware back for the number,who at this point very "generously" and with a completely different customer service "story" this time said if I emailed them a picture of the defect, they "might consider" something, though not expressly guaranteeing anything, and if they deigned to replace the piece based on some secret, arbitrary process, would not say if it would even be the same product or the same color. Once I called Amazon with the transaction number, they held up their end of the deal and I had a replacement quickly. THANK YOU AMAZON! Now I noticed a pant chip missing from the bottom of the deep saute pan.
BOTTOM LINE: DON'T BUY THIS COOKWARE, IT'S ESSENTIALLY JUNK AND NOT DURABLE AT ALL, EVEN IF YOU DO EVERYTHING RIGHT. I know you get what you pay for, and it IS relatively inexpensive, but less than 2 months for cookware is ridiculous and Farberware's response was completely unacceptable. Kudos to Amazon for stepping up. If you want safe non-stick, buy the expensive ceramic pans one piece at a time if you have to. That's how I will replace this waste of money.
It was received in a very timely manner! I use this pan almost every day. Seems to be of a better quality than the teflon non stick options out there. I love that it does NOT contain the harmful stuff thats in teflon, dupont, etc. Nice size, color and love the handle too, its silicone. Its very easy to handle and has a nice feel to it!
I L-O-V-E it!!!!!!!! I believe the price was a fair price for such good quality! Seems to be easier cleanup than other pans...SO GLAD I made the purchase. I only hope they come out with more items-like perhaps a 3 or 4 or 5 qt. sauce pot. I dont remember seeing any. Perhaps sometime in the near future; If and when they do, and I IF I can afford more of these "Earth Pans-I would definitely buy more!!!!!!!
Buy Earth Pan Nonstick Cookware 10-Inch Skillet, Terra Cotta Now
I was just looking for a fry pan to replace the Tefon one I have that was worn out.This pan was the closest to it.Be aware these pans aren't a durable as the Teflon.After a few weeks I got a big scratch in it and I wasn't doing anything different than I did with the Teflon pan.I'll stick with the Teflon from now on.Be careful of what you cook in it.I tried cooking some ground meat in it and I had to soak it and strap it out to get rid of the food I cooked.I'm just glad I didn't get the whole set like I wanted in the first place.
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I purchased the 10 inch EarthPan II Terra Cotta on June 29 2012. It arrived a few days later and I liked the way it looked. I read the directions very carefully and strictly observed them. Always cooked at medium or lower heat, no abrasive tools, didn't even put it in the dishwasher. The results were good and I considered ordering the same pan in the 12inch size. Then on September 7, 2012 my wife pointed out that the coating was flaking off the external bottom of the pan. I called the customer service number having read on the packaging that the copany is "dedicated to producing great quality cookware" and that they "wished me years of cooking enjoyment." The customer service representative (what a misnomer)told me the pan had a 30 day warranty and there was nothing they could or would do to address the problem. I was advised I could continue to use this pan since it was the outside coating that was flaking do I wait until it flakes coating into my food before I throw it away? The service person apologized but there was nothing she could do. They trumpet this product as "ECO-FRIENDLY" but I don't get that if you have to throw it our after about 60 days of light use. DO NOT BUY THIS PAN! DO NOT PURCHASE ANYTHING FROM THIS COMPANY! -Want Earth Pan Nonstick Cookware 10-Inch Skillet, Terra Cotta Discount?
Cheap, awful, things stick to it.Sent it back for full refund.Don't bother; find other 'eco-friendly products' and if you do, tell me about it; can't find a good hearty quality eco-friendly non-stick anything.Most are either not non-stick or they are cheap and lousy.
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