I always state that before you rate an item let me know what other similar item you are comparing it to. In this case I compared this with my Paderno World Cuisine Ceramic coated pan that has a carbon steel core. Yes the steel on the Paderno makes it a bit heavier but I actually prefer that. In terms of versatility I give the Berghoff Virgo the nod. Its lighter. Has double sided pour spouts a removable twist off handle so it can be placed directly into the oven and a magnetic induction bottom and for slightly cheaper price. I cook on gas range only and I never put my pan into the oven so the versatility does not matter much but I think the pour edges are a nice touch and the bright red color is nice. But here's the kickier the Berghoff will be used from time to time. My Paderno sits on my stovetop 24-7. I actually prefer the stainless steel core to aluminum core. I don't believe the hype that the ceramic surface will last as long as the pan itself but do believe its non toxic. If the surface wears down over time what metal core would you prefer, aluminum or carbon steel. Hands down carbon steel. I have not had either pan long enough to see how they wear over extended periods. I'll edit this if I notice something of concern.Update: The pan started off with a bang. Now i'm plagued with the handle constantly twisting off and the ceramic coating in spots has gummed up. As most ceramic or non stick pans we either get poor quality or toxic. Go get the cheaper ceramic non-stick pans if it goes bad it won't matter. At this price it does matter and they should have done a way better job.
worth every single penny planning on getting the whole collection.
Buy Berghoff Virgo Non-Stick Fry Pan Now
I can burn water so my experience with so called non-stick cookware is usually a disaster. The coating on this heavy cast aluminum pan is truly non-stick.
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I have a pan of theirs similar to this one.Poor product Poor customer service Would not buy again for half the price
Warning: First time reviewer here, but I use the reviews of products exclusively on whether or not to purchase products on amazon.com. I do not want any other users to go through the same poor customer service I did only to gain nothing.
I have purchased a set of Berghoff Scala Ceramic coated frying pans. I used the main 12" pan for about a month. As time progresses the pan started to stick. I contacted the customer service dept. that told me to deep clean the pan with baking soda and water. After it was dry add oil to the pan while slowly reheating it.I did this several times to cure my pan as suggested by the customer service rep. He assured me that it would take some time for this to work. This took place over 4 months after purchasing the set.I then got preoccupied when moving into my renovated kitchen. After dealing with my renovation I found the pan again. It was now 12 months since purchase.I had a new representative that made it sound like the guy I was speaking to previously did a poor job and was let go, which he was very rude. She stated they needed to find my files and reopen the review of my pan.She advised me to send the pan in so the warranty dept. could look at the pan. I had to pay shipping both ways but I figured they would at least get my pan back into good condition.Berghoff never called or emailed that they had my pan even though I sent a letter with the pan. After waiting a month I decided to email and see if they received the pan. The last customer service rep I had was now gone and I had a new one again. She had to find the pan again and pull up the files. After a reply from the newest customer service rep she stated that my pan was not covered under warranty.WHAT?
She explained that due to the color of the bottom of the pan I had overheated the pan and that the warranty was now void. I the dirt she cleaned on the bottom of my pan was on all our pans we had. We have a glass top range that we cool all our meals on. It does get dirty at times. I simply took a nylon scrubber to clean one of the other pans I had just to see how hard it was.I emailed back stating that her suggestion was not the case and that I wanted to speak to a supervisor.Three weeks later still no response.I called and was directed to the same person I was dealing with my emails.She said she brought the pan to her supervisor and stated that she agreed while refusing to allow me to speak to her supervisor.
The facts: Not once did I ever cook with the pan over ½ heat on my range top. I primarily cooked eggs, sausage, warmed up veggies, and cooked some fish. Mind you that I only used the pan 1 month.I hand washed it after every use. At first everything would slide out of the pan. The pan got to the point where I had to scrape it each time after use and then let it sit in soap water. THIS SHOULD NOT HAPPEN AFTER 1 MONTH OF USE!
Due to the numerous customer service representatives, poor service, and average pans I would never recommend anyone buy from this company. They did offer me a deal though, 50% off their retail of a new pan.That was almost the same price I could buy it off of amazon.com.
Buyer Beware Stay Away Learn from my mistakes.
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My spouse wanted a good frying pan and we saw a demonstration of this one in the mall. Unfortunately, this product fell short of our expectations. I returned this product to amazon and they faithfully replaced it. The second pan yeiled the same results. All of the oil or sauce slid to the edge of the pan and left the center without oil or sauce. Consequently, what ever remained in the center stuck to the pan and produced undesirable results. Eggs would've stick to the pan. I took pictures and sent it to the manufacture and got no results. This is why I am writing this poor review. I definitely would not recommend it to no one.Save 20% Off
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